MicroGENUS HE Boiler no pilot light

Hi Everyone,

I have installed the MicroGENUS HE boiler two years ago. Well, the boiler is behaving differently nowadays but I am not sure what is going on. The boiler has no pilot light. I have restarted it & boiler worked for few hours. Now it is having this issue again. Please help.

Waiting for your help, thanks.

Jake

Hi Jake,

If the issue with your MicroGENUS HE boiler is an absence of the flame detection then, you will see an error code 501. There are various potential reasons behind this but; most probably, it is due to a chocked pilot jet. Nevertheless, you cannot diagnose this issue easily. An expert boiler engineer can dismantle your boiler while cleaning out a pilot jet & reinstall it. Apart from this, he will check for something else, which can affect the sequence of ignition & flame detecting abilities of the boiler.